Support

Last updated: 2026-07-03

Reach a human at [email protected]. We read every email.

Common questions

Is Agapi a therapist?

No. Agapi is a coaching companion — it offers reflection, perspective, and language. It is not a substitute for licensed mental health care.

How do I delete my account?

Open Agapi → Settings → Delete account. There's a 7-day grace period during which you can cancel by signing in again.

How do I get a refund?

Refunds are handled by Apple. Open Apple ID → Subscriptions → Agapi → Request a refund. If Apple declines, email us and we'll grant equivalent credit.

Why does Agapi ask for my mood?

It calibrates how I read the moment you're in. The clearer your starting state, the more accurate the reading.

Do my conversations train AI models?

No. Your conversations are encrypted, never used for model training, never sold.

I'm in crisis. What do I do?

Please contact your local emergency services or one of the crisis hotlines listed in-app under Settings → Help → Crisis resources. Agapi is not the right help for a crisis moment — but trained people are reachable around the clock.